SHIPPING INFO
UK Postage is a flat rate of £4.50 which will be sent out first class & signed for.
We do aim to have all parcels made and dispatched within 2-3 working days or sooner..
during busy periods such as bank holidays and Christmas there may be a slight delay.
​
​
We ship to selected EU country's, Ireland, France, Spain, Germany, Poland, Portugal & Italy - Postage is a flat rate of £9.99 which will be sent out first class & signed for
We do aim to have all parcels made and dispatched within 3-5 working days or sooner..
during busy periods such as bank holidays and Christmas there may be a slight delay.
TERMS & CONDITIONS
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange.
Refunds
Due to hygiene we cannot accept refunds if the item has been opened, if however your item is wrong or faulty, Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
CONTACT US
For more information or if you have questions, or if you would like to make a complaint, please contact us by e‑mail at info@tracylou.co.uk or submit a chat in our "contact us" tab.
​
​
Please read these Terms of Service carefully before accessing or using our tracylou website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you should not access the website or use any services.
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL